FAQs

What is BR?

BR Bars and Restaurants is an online platform which brings together all those establishments (bars and restaurants) that wish to speed up and make his business profitable to its maximum.

By means of it, BR establishments can manage orders made by each one of their customers, from every single table, with no need for asking for the bills.

Customers, on the other hand, can choose whatever they like in the BR app, as long as it is available in the interactive menu from the establishment, all in an easy, comfortable, and quick way. Customers download, scan, order, and pay without unnecessary waits!

What benefits do I get by using BR?

USERS’ BENEFITS

    • You’ll avoid exhausting queues and waits.
    • There’s a great culinary variety. As user, you’ll have at your disposal, instantly, the interactive menu from each establishment, so you can choose whatever you like from the available courses.
    • Consumptions are affordable for everyone.
    • Comfort, speed, security and flexibility when ordering.
    • Suggestions and recommended courses.
    • Exclusive offers and promotions thanks to BR Coins.
    • You can choose to take away anywhere you like.
    • If needed, you’ll have instant invoice in your email.

ESTABLISHMENTS’ BENEFITS

    • BR is a new patented premium system to enhance the type of business from every establishment of restaurant industry.
    • Increase from profitability and economic benefits.
    • Security and reliability in transactions.
    • Speed and dynamism in your business.
    • Save time and expenses.
    • Visibility and marketing campaigns to added businesses.
    • Increase from business and customers’ volume.
    • High exposure to users. Thanks to their ratings and recommendations, establishments can get to other spaces.

Where can I use BR?

BR can be used by an ample network of bars and restaurants added to the platform. They are all distinguished from each other so you can find them easily.

I would like to start using BR, what would I have to do?

Enjoying all advantages from BR Bars and Restaurants is quite simple, and the first step is to download the free app in a smartphone or tablet. Once you have it, all associated businesses will unfold so you can start ordering in them. The BR app is available in the following devices: Android and iOS.

How can I become a BR establishment?

if you want to join the BR establishments’ chain and enjoy all its advantages, you just have to sign up in BR Premium so that your business is included in all your possible customers’ phones. BR will provide you an equipment to implement your establishment, and make it adapt to BR Premium system quickly and easy, with distinguishing ads and PLV BR.

Is BR a free app?

The BR app for users is completely free and it is available for Android and iOS.

How does BR work?

Enjoying all advantages from BR Bars and Restaurants is quite simple, and the first step is to download the free app in a smartphone or tablet. Once you have it, all associated businesses will unfold so you can start ordering in them. Once consumed, you can rate the establishment so that the rest of the community knows your opinion. Also, you can share the app with friends to enjoy the advantages together. When you download the app, an user profile is created which you can use to collect BR Coins throughout all associated establishments. In the same way, you’ll get offers in courses and discounts, among others.

What do I do if I want a refund on an order?

When you need to request a total or partial refund, you will have to contact the site where you made the order. To do so, we recommend that you go directly there or call by phone, which is located under the menu map of the site.

The establishment itself, under its policies, is the one who will proceed or not to the refund.

What to do when having an incident?

Email support@brbarsandrestaurants.com stating what has happened and your contact details so we can help you as fast as we can.

How can I collect BR Coins?

BR Coins are virtual coins which reward our customers, which they can use to benefit from exclusive offers and discounts.
Other ways of getting BR Coins are:
By using the BR app, you get 1 BR Coins for each euro you spend.
Share the app and you’ll receive 5 extra coins.

How can I contact with the BR team?

Users/Customers
customers@brbarsandrestaurants.com

Establishments/Bars, Restaurants, Cafeterias, Hotels, others…
www.brbarsandrestaurants.com/contact